Privacy Policy
Last updated: July 27, 2026
This Privacy Policy describes how Sol Connection LLC ("Sol Connection LLC", "we", "us", or "our") collects, uses, and protects information about you when you visit solconnectionllc.com, contact us, or use our services.
Information we collect
We collect information you give us directly, including:
- Your name, mailing address, email address, and phone number
- Information about your property relevant to the services you request
- Records of appointments, service history, and communications with us
- Information you submit through forms on this website
We also collect limited technical information automatically when you visit this website, such as your browser type and the pages you view.
How we use information
- To respond to your inquiries and provide the services you request
- To schedule, confirm, and follow up on appointments and installations
- To provide customer support and service reminders
- To send you information about your account or service, where you have agreed to receive it
- To meet legal, tax, and regulatory obligations
Text messaging (SMS)
If you provide your mobile phone number and consent to be contacted by text message, Sol Connection LLC may send you SMS messages relating to your appointment, your service, or your account.
- Message frequency varies based on your activity with us.
- Message and data rates may apply.
- Reply STOP at any time to opt out of further messages.
- Reply HELP for assistance, or contact us using the details below.
- Consent to receive text messages is not a condition of any purchase.
- Carriers are not liable for delayed or undelivered messages.
Mobile information is never shared for marketing.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers strictly necessary to deliver the messages you have asked to receive.
How we share information
We do not sell your personal information. We share information only with service providers who perform work on our behalf — for example scheduling, communications, and payment processing — and only to the extent needed to perform that work. We may also disclose information where required by law or to protect our legal rights.
Data retention
We retain personal information for as long as needed to provide services and to satisfy legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Security
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
- You can opt out of text messages at any time by replying STOP.
- You can unsubscribe from marketing email using the link in any such message.
- You may request access to, correction of, or deletion of your personal information.
- California residents may have additional rights under California privacy law, including the right to know what personal information we collect and to request its deletion. We do not sell personal information.
To exercise any of these rights, contact us using the information below.
Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact us
Sol Connection LLC
40335 Winchester Rd, Ste E #200
Temecula, CA 92591, United States
Phone: +1 (951) 528-2798
Email: [email protected]